no LTE coverage at home
nheagle271
Newbie

I have a verizon WIFI device and the speed I get is awful. All I can connect to is 3G network.

Can anyone explain why?

street address is Eugene Road, Burlington Mass. 01803-5122

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Re: no LTE coverage at home
deloused
Master - Level 3

Does the issue with the device occur elsewhere, or just at the one location? Which make and model is it? 

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Re: no LTE coverage at home
boringusername
Master - Level 1

which device do you have?

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Re: no LTE coverage at home
vzw_customer_support
Customer Service Rep

nheagle271,

 

We want you to have the best available coverage and speeds at your home. In checking your area, our high-level view shows us that you should receive an LTE signal in the area. Let's work together to help determine what's going on. As deloused and boringusername asked, which model device do you have? When did you begin having trouble? Any trouble getting an LTE signal on other Verizon devices in the same area?

 

ShawnteJ_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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