network extender: is it still working?
COLEMANCOLLA
Newbie

Moved into our apartment 5 years ago.  verizon coverage on our 5Ss was low...just 1 or 2 bars, and service was unreliable.  got and installed a network extender (NE) from Verizon, and coverage jumped up to 5 bars, as expected.  Recently, however, noticed that coverage is down to 1 or 2 bars again, although the NE is still installed, powered on, and all lights are lit.  Wondering if the NE is working? how can we test to see if it is working?

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Re: network extender: is it still working?
vzw_customer_support
Customer Service Rep

I depend on my wireless service for everything. We want to be sure you can as well. When did you first notice this change? If you leave your home area and travel 5 miles does this issue duplicate?

RosanneM_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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