<2Mbps in Plano, TX area

[cbpickering]

[removed] Network Trouble Ticket was opened a couple weeks ago on this.  Still having issues across our entire organization using Verizon devices.  Uplink is fast at >15Mbps, with downlink still at or below 2Mpbs.

How do we check the status of that network trouble ticket?

Content removed per Verizon Wireless Community Terms of Service

[vzw_customer_support]

cbpickering

We don't want this to be an ongoing issue. It can typically take up to 5-7 business days to complete a troubleticket for your area. Have you received a confirmation text message or e-mail regarding the resolution for that ticket? Did you submit this troubleticket by contacting us by phone on your personal or business wireless account? 

LasinaJ_VZW