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i moved across the country and now i have no service

Nadinemw
Miembro

I recently moved from Washington State to West Virginia, and my iPhone now says that I have no signal and my phone doesn't do to terribly much if I'm not connected to wi-fi. I've tried holding the home button and the power button, and that did nothing, and I've tried dialing 22899, but my phone just says calling, and then terminates the attempted call after a few seconds. My boyfriend also has verizon, and an iPhone 5s, and he has perfect service.

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Re: i moved across the country and now i have no service

Community Manager
Community Manager

Moving cross country is a big step & we don't want to add any frustration with the service not working, Nadinemw. Let's see what we can do to get your service back. You didn't mention which iPhone you have, but have you been able to check http://vz.to/MLDgRr and enter the issue as "no signal"?



TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Highlighted

Re: i moved across the country and now i have no service

Community Manager
Community Manager

Moving cross country is a big step & we don't want to add any frustration with the service not working, Nadinemw. Let's see what we can do to get your service back. You didn't mention which iPhone you have, but have you been able to check http://vz.to/MLDgRr and enter the issue as "no signal"?



TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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