" we have been customers for six years even when offerred lower plans by competitors. Now I am sick (chemo) and with two kids in college, a brutal winter with no power, our phones are suspended due to my husbands bad judgement and my lost job. We are freaked out and desperate we owe a 1000 and it may as wqell be the moomn. please please someone help us. We love verizomn. We just finshed our third 2 year contract. (eliminado) ..Dear Verizon please work with us. I am so scared all the time in this rural area ...Maggie".