Click on their name here: and in the upper right-hand corner of their profile page, click the Follow button. They will have to approve it. They, in turn, will send you a Follow request that you'll have to approve. You can check for them at the top of the page by clicking the Actions button (looks like a red check mark). Once you both are Following each other, then you can Direct Message (DM) each other.
TonyG - I did what you requested, but you have not accepted my request. Therefore, I cannot direct message you.
Hello ArnettH_VZW -
I realize you must be very busy, but I have not heard back from you in almost 5 months. My problem remains unresolved. Can you help or point me to someone who can?
Thank you very much for any help.
I apologize for the delay as we are dedicated to offering you the very best wireless experience! Please once again follow me and send a Direct Message to me and we can offer the personalized support that you deserve!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport
Hi YaleK.
I just logged in and saw your message from 2 months ago. I don't get these emails in my email account, but if you know how I can set that up, please let me know.
I did as you requested and asked to follow you today. Hopefully, we can be connected soon and get moving on this 7-month-old issue.
Thank you.
Bill
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