data usage during restricted time
whoafatt
Newbie

Im showing data usage during restricted time on one of my lines that should be prevented by my Family Base settings.

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Re: data usage during restricted time
smith6612
Community Leader
Community Leader

Is the person sending picture or video messages through MMS?

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Re: data usage during restricted time
whoafatt
Newbie

I don't know - there is no record of anything in the message log just that data was used during the restricted time frame.

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Re: data usage during restricted time
vzw_customer_support
Customer Service Rep

Whoafatt,


It is important to help control you data limits and time restrictions. Let’s look at the details. Can you double check your times to make sure they are set they way you want? Do you see any calls or messages during that same timeframe?


JenelleR_VZW
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