Re: coverage area
crumpler03
Enthusiast - Level 3

its not my home that I'm having a problem with my service, its at my job that.

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Re: coverage area
Janlng
Enthusiast - Level 2

Are you in extended network when u are at work cause my 3 phones are not working when we are in extended network area which sucks cuz thats where I live

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Re: coverage area
crumpler03
Enthusiast - Level 3

the phone stays in 1x or no service

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Re: coverage area
Janlng
Enthusiast - Level 2

O ok my problem just started a couple days ago and nobody can tell me what the hell going on so I was just trying to see if anybody else was having the same problem I am Thanks

Re: coverage area
vzw_customer_support
Customer Service Rep

crumpler03, we are committed to ensure you have the best service.  I sent you a direct message to get a little bit more information to get this resolved.


RyanCC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Re: coverage area
vzw_customer_support
Customer Service Rep

crumpler03, first of all thank you for being there for all that you do, we appreciate your dedication and service and offer a discount for first responders. If you have not  already you can add this to your account  online by clicking here http://vz.to/1MRbzE2  Also, if this phone issue just started 2 days ago, and you have had great service before then, this does not sound like a network issue where you would need an extender. Please follow us on Twitter and send us a DM http://bit.ly/19hav4e or on Facebook send us a Private Message https://www.facebook.com/verizon  so we can get you back to the awesome service you are used to. Let us be the ones who make your day better.
CheriSSVZW
Follow us on Twitter VZWSupport
If my response answered your question please click the�CorrectAnswer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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