charges

[budeye]

We are having problems with a family member charging things to the version account.  How can we stop this

[Loquat]

Remove the family member from your plan and make him or her get their own plan.  If this person is a child then that's a completely different subject...

[budeye]

Yes he is a child. Who lives in another state. All you had to say was no. We we not asking you to tell us how to discipline or family. Thank you for your time.

[Tidbits]

Put a block on purchases also make sure that line is not the account owner line.

[budeye]

Thanks but we can't understand why Verizon has him as the owner line the person I'm speaking of is a male the owner of the account is a female

[Tidbits]

If you guys didn't set it up and he went and did the set up he appointed his own line as account owner.

[rcschnoor]

budeye wrote:

We are having problems with a family member charging things to the version account.  How can we stop this

Yes he is a child. Who lives in another state. All you had to say was no. We we not asking you to tell us how to discipline or family. Thank you for your time.

How could "no" possibly be an answer to your question. Additionally, no advice about discipline was offered, only that it was another situation since a child obviously cannot have their own account.

On a family account, the first line which logs into MyVerizon is normally designated as the account owner. Simply have the account owner call Verizon and have the appropriate line designated as the account owner, then add a purchasing password to the account so that only people you provide the purchasing password to can charge to the account.

[vzw_customer_support]

Good evening! Additionally, if you wish to have a line blocked from registering for their own My Verizon online profile, the Account Owner can request this. And make certain, you only have specific Account Managers that you want having access to your account, as an Account Manager does have a high amount of access. Thanks!

KristieQ_VZW
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