carryover data
NELPET55
Newbie

my carryover data disappeared, where did it go?

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Re: carryover data
vzw_customer_support
Customer Service Rep

I want you to be able to utilize your carry over data Nelpet55. If you look at your bill http://spr.ly/658088tru it will say what dates your carry over data is good for. Can you please check that for me and advise so I can further assist?


AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: carryover data
Weth
Legend

Did you start a new billing month?  Carryover data expires at the end of the billing month. 

Re: carryover data
vzw_customer_support
Customer Service Rep

I want you to be able to utilize your carry over data Nelpet55. If you look at your bill http://spr.ly/658088tru it will say what dates your carry over data is good for. Can you please check that for me and advise so I can further assist?


AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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