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cancelar un dispositivo

Miembro

I am trying to cancel one device on my share everything plan. It is a hotspot we don't use, and the contract is up. This seems to be an impossibility online, and the phone calls have ended up on a dead end 3 times. The one time I got a live person, he disconnected. This is frustrating!!!

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Re: cancel a device

You can go into a VZW corporate store to have it disconnected, or just try your luck again over the phone.

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Re: cancel a device

Asistencia al cliente

We certainly don't want to see you cancel a line. We can understand you no longer have a use for it. Can you think of anyone else that may benefit from the hotspot?
If you still need help canceling that line, let me know.
I'll direct message you.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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