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Won’t let me upgrade to an unlimited plan

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Why can’t I upgrade from the more everything plan with 10gb to an unlimited plan that would be cheaper?

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Re: Won’t let me upgrade to an unlimited plan

Community Manager
Community Manager

highlinev, providing you with reliable service at the best possible price is the goal. We are here to assist. The cost of the unlimited plans is based on the number of lines on the account. The cheapest unlimited plan is the Start Unlimited plan. 

 

Here is a web page https://www.verizonwireless.com/plans/ with the plan options. Please ensure the numbers of lines are changed in the top left corner for accurate pricing. Does this help? 

DavidC_VZW

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