Has anyone seen anything from Verizon on the progress of the outage?
"The" outage? There have been a few outages discussed recently - in PA and Utah, among others. Where are you asking about?
My wife was attempting to pull up the internet while I was driving past SLC last night and couldn't access. I had issues myself pulling up today while here in American Fork, UT.
I tried pulling up a chat session with VZ and there was no on available (because I'm sure they are getting bombarded with people contacting them.)
I did finally get a chat and the rep I chatted with wouldn't confirm they were having issues, yet when I challenged her on it and explained that friends reported similar connectivity issues she said the best thing would be to open a ticket and she'd do that for me.
Now I just read an article on ksl.com confirming that it was a VZ issue, however, they are not being very forthright with accepting blame - I'm sure because they don't want to have to credit everone's accounts. The rep I chatted with didn't even offer that, I'm sure they are being directed otherwise.
I know I sure do pay a lot of money each month being dependant on it being available for use, so a small gesture sure would have been appreciated.
Start a new topic or ask questions in the open forum.
