I've talked to a dozen different people at Verizon both on the phone and face to face about this and got a different answer every time. Some people didn't even know what I was talking about.
I filled out a form online on the Verizon website requesting the priority service that involved some hoops to jump through such as identifying and confirming the POC (Point of contact) and my agency. I never heard back from anyone and never noticed any improvement in service during congested times or locations so I finally just gave up. Seems to be a joke.
Thank you for those details. Having the proper information is important, and we are here to provide it. MBP provides priority network access to our leading 4G LTE data network. Can you please clarify when this form was submitted? Also, is data the only thing you are having issues with? AlbertP_VZW
Thank you, Devo1026. Let's continue to dig into this. What is your current plan? What's happening when using data? Please complete a speed test at speedtest.net and share your results.