I am having trouble getting my Winegard Connect 2.0 WF-435 working as a hot spot with Verizon. Does anyone here have one and how did you get it to work? I can't get it to connect to my data plan. We spent most of yesterday trying to work it out with Verizon with no luck. I know of several people who have it working..what's the secret????
RREYNOLDS51, I can see why you reached out for help. I'd be happy to help go over the Winegard Connect, and explain why you were having trouble activating that device.
I did some research and found the Winegard Connect device isn't an approved device that can be used with the VZW network. What this means is the reason we couldn't activate it is the device won't function with a VZW SIM. We do have similar devices to the Winegard Connect, mobile hotspot generators known as Jetpacks or our 4G LTE Routers which can provide voice and internet service. You can find out more about them here: https://www.verizonwireless.com/internet-devices/
Searching, I found Winegard's website, and from I learned, they have data plans for their devices you would purchase through them. Information about their plans and devices can be found here: https://www.winegard.com/connect
I hope that's helped clarify why you were having trouble activating the device. Please let me know if you have any further questions.
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¡Felicitaciones! Tu dispositivo funciona en la red de Verizon Wireless.
For those having an issue contact Winegard. There is an issue with the latest software and they haven't come out with a patch yet but will send you a file that will work until they fix the latest software. But it does work very well once you get things set up.
I have had the same problem and had updated the Winegard system software and modem firmware to the latest versions. From this, I was able to connect to Verizon, however, I have been experiencing disconnects from the Verizon network and getting "Denied Access" on the Winegard. After spending 8 hours of phone calls into tier 2 network support at Verizon, it appears that the Winegard device is not being fully activated on the Verizon network - it shows a "pending create" state to Verizon when the Winegard is showing "Connected" on my end. This issue results in daily disconnects and inconsistent connectivity I have power cycled the Winegard device countless times. Verizon states they have no support details on the Winegard device so cannot diagnose the problem - they simply cannot see it connecting to the network and therefore we have to raise a ticket with Winegard directly.
So, I think Winegard stating that this device supports the Verizon network is way over stated.
I will continue to pursue this and see if I can get a call back from Winegard support to resolve the issue with a patch or the like.