cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:
Highlighted

Re: Why won't Verizon Fix My Voicemail?

Miembro

Got a call from Verizon tech support manager this afternoon and it was fixed within 30 minutes.  Gracias.

View solution in original post

0 Likes
Highlighted

Re: Why won't Verizon Fix My Voicemail?

Not applicable

Very happy for you. 15 days for a level 3 tech/manager to fix.

That should have happened 14 days ago Smiley Happy

0 Likes
Highlighted

Re: Why won't Verizon Fix My Voicemail?

Leader

What was the issue that someone couldn't fix it sooner?

0 Likes
Highlighted

Re: Why won't Verizon Fix My Voicemail?

Not applicable

Verizon did not turn his voicemail on.

Repeated calls to tech support resulted in not having the ability to turn it on.

When they asked for a level 3 tech they were denied. However only that high a tech can fix the issue

Finally they did it today.

0 Likes
Highlighted

Re: Why won't Verizon Fix My Voicemail?

Miembro

I have too.I spent 45 minutes on hold then the guy said my voicemail is fixed after messing up around with it for a half hour. But it still dont work. I went into the Verizon wireless store on Miller road Flint Michigan and the guy there messed with it for a hour ,then said he cant fix it .He said he dont know how & that I have to call the Verizon number for help .I explained that I did that already .The guy said,I dont know what to tell you but I cant fix it. I asked what's wrong.He said I dont know. I got a new Samsung Galaxy Note 8 ,since then no voice mai . I HATE IT AND THE CUSTOMER SERVICE I GET FROM VERIZON 

0 Likes
Highlighted

Re: Why won't Verizon Fix My Voicemail?

Miembro

They dont know how,half ofvthem are stupid. I was on hold and on phone a hour and it was supposed to be fixed, but wasnt. I went into miller road Flint Michigan Verizon wireless store, a hour messing with phone,guy said he cant fix it dont know how. To cal . Yeah be on hold a hour again! All I did was get a note 8,,I had a S7. No one can or wants to fix it.they give up 

0 Likes