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Why is my speed so slow

Miembro

Could someone please tell me why the 4g lte/cdma network is so slow.. Im paying $190 / month for download speeds under 3mgb   980kbs is the worst ive gotten. last night it took 7 1/2 hours to download a 6gb game. Whats sad is my company ipad & iphone are on AT&T  and the speeds range from 16 mgb to as high as 22 mgb in the same exact spot as my Verizon phone.

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Re: Why is my speed so slow

Miembro

Anyone??

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Re: Why is my speed so slow

Expert

Which plan do you have? Are you using the device as a hotspot when this issue happens?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why is my speed so slow

Community Manager
Community Manager

We hear your need for speed sbeaz40. Ann154 has some great questions we would need answered to help find a resolution. Also, what zip code are you having trouble in? When did the issue start?

 

StevenM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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