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And is this app an app that allows you to stream digital content the proper way? You know, like Netflix and Hulu where you pay a monthly subscription that helps avoid copyright infringement? Or is this an app that streams peer to peer stuff that you don't own or didn't pay for?
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KENTURE54,
We want to make sure you're able to keep connected at all times with great speeds. Can you try a speed test at http://bit.ly/1AvQJTP and see what speeds you receive? Is this only an issue on this steaming app or for all data?
AndrewT_VZW
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Whenever I click on the link to test the speed it says " There's been an
unexpected error".
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KENTUR54, thanks for clarifying for us. I want to rule out other possibilities. Are you able to stream videos on other applications just fine? Is the application you are using to watch movies updated?
MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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