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Is this a tablet or a phone? Is it officially supported by VZW? If it isn't an official VZW device it may not get full data speeds.
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A tablet.
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Is it officially supported by VZW?
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I love a good movie on my tablet too, Kentur54. How long has it been slow? If you have a Verizon Wireless smartphone, how is the speed on the phone?
On your tablet, click “Start Testing Speed” in this link: http://openspeedtest.com/
What are your upload and download speeds? We also recommend resetting the network settings like this:
https://www.verizonwireless.com/support/knowledge-base-207100/
DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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It's not working. It gives me a reading say " An unexpected error has
occurred ".
On Mar 30, 2017 2:06 PM, "vzw_customer_support" <forums@verizonwireless.com>
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Is this the Verizon exclusive Asus ZenPad? Or some other tablet? Is it on your account with the $20 line access fee? What speed are you getting? And how much data has already been used on that line this bill cycle? After 22GB speed MAY be slowed based on the tower and how congested it is.
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Yes it is the Asus Zen10 and there is the $20 service charge on my
statement. The link that was provided to check my speeds no longer works.
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What video app are you trying to use?
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I was trying to stream movies using my lodi app.