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what a NASTY response "what do you think that meant"? That's NOT how you communicate with a 20 year loyal customer.
@sbssca wrote:what a NASTY response "what do you think that meant"? That's NOT how you communicate with a 20 year loyal customer.
Actually, the person who gave that response was not a Verizon employee and therefore the original poster was NOT a customer of the respondent.
Furthermore, 12 month minimum means exactly that. Not sure how the OP could misunderstand and the reason for the response. Asking what someone thought the statement meant when they obviously didn't think it meant that a 12 month minimum was required is simply asking for further clarification. How else would YOU request further clarification which would not be "NASTY"?
There were no derogatory names, profanity, etc... What exactly made the statement "NASTY" aside from wondering what the OP thought the "minimum term of 12 months" meant when they cancelled service after only 6 months?
Start a new topic or ask questions in the open forum.
