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Why Can't I Report Service Outages 24 Hrs A Day, 7 Days A Week?
jablon21
Newbie
‎01-25-2017 02:07 AM

Why can't I report service outages 24 hrs a day 7 days a week? Do people who work night shift not need to depend on their phones? I tried finding solutions on the website and it kept taking me to a chat session that was not working due to being outside of "regular" business hours. Phone service is a 24/7 operation and the customers need to be treated as such!

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Re: Outages
pherson
Champion - Level 1
‎01-25-2017 03:39 AM

Social media- twitter Facebook.

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Re: Outages
pherson
Champion - Level 1
‎01-25-2017 03:39 AM

Social media- twitter Facebook.

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