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Why Am I Having Unexplained Verizon Data Usage On My iPhone 5s?

Rogrock
Miembro

I've spoken to customer service 4 times.  Latest rep said the new Iphone 7 may have been set to a different tower and is not recognizing our wifi.  He had me reset the network settings, but we're still showing data usage while connected to our wifi.  No solution yet.

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