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Who can I call to talk to a human?

Squeekers
Miembro

I own an ETF but I haven't gotten the final bill in the mail yet.  I want to pay it NOW.  Anyone have a phone number I can call that I don't have to try to navigate an aggravating phone tree that ultimately gets me either where I don't need to be or asks for information that I don't have? 

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Re: Who can I call to talk to a human?

tikibar1
Líder Sénior

There's no way around the Verizon phone tree; you might try option 4, then 0 or speak 'agent'

Servicio al Cliente

   Marca *611 desde tu teléfono móvil

   (800) 922-0204

   De lunes a domingo de 6 a.m. a 11 p.m.

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Re: Who can I call to talk to a human?

graysmama
Miembro

verizonwireless.com/paymybill

You can select the option for disconnected account and pay right away.  If the final bill has not generated, then you will not be able to make a payment even through customer service.  ETFs can be billed tax so the exact amount of the bill varies by area for an etf so without a generated bill, it would not be possible to tell you the exact amount.

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Re: Who can I call to talk to a human?

budone
Líder Sénior

Call the number tikibar offered and say the word, AGENT

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