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Where is my trade in gift card
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I traded in a phone when purchasing a Pixel 3. I received an email that it was accepted on 11/16/18 for $110 and a gift card would be sent:
Thanks for trading your device. We've inspected it and have confirmed that the appraised value is accurate. Your Verizon Wireless gift card will be emailed to you
within the next 2 weeks.
I have seen nothing from Verizon. Where is this gift card?