My AT&T devices allow me to mark locations with slow data or dropped calls via a great little app called, "Mark the Spot." They respond to me directly through email each time I report an issue. I see where people have asked how to report slow data to Verizon, but the question is never directly answered. I have issues with extremely slow data nearly every week with Verizon but have never been able to figure out how to report it or inquire about it. Is there a similar app or another way to report such annoying issues or is AT&T ahead of Verizon on this point?
RegularJoe, as someone who uses data every day, having a strong connection is important. We do not have a direct app to mark a particular spot, but we can address your area. You mentioned your data is slow. Do pages not load at all, or do they take a long time? Are you connected to Wi-Fi? Also, are you currently on one of our Unlimited Plans? EricaG_VZW
At my location used to be good service but lately it really slowed down.
Zip code 11249 using 4G LTE indoors
We definitely want to make sure that your service is working properly, Fie. What services ( calls, texts, data) are being affected? Does this issue only happen in a certain area?
PedroM_VZW