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What happened to my voicemail?

Miembro

I have had verizon service for four years or so.....have had the same number and voicemail set up since beginning service. For some reason, both my and my husband's voicemails have gone back to their default state. What the hell?! I have lost all saved voicemails and no one has been able to leave a message. I finally had to set it up again. WHAT HAPPENED?!

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Re: What happened to my voicemail?

Community Manager
Community Manager

I'm sorry you've lost your voice mails tmgivens1385! I know I have some valuable messages saved too. Some markets have been migrated to a new voice mail platform. However, there may still be a way to retrieve your messages. Please respond to my DM so we can hopefully get this resolved.

Gracias,
VanessaS_VZW
Síguenos en Twitter @VZWSupport

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