WHY IS MY NAME NOT DISPLAYED ON CALLER IDs!?

[KidmanPE]

Up until a few months ago whenever I called a landline with my prepaid phone the name displayed on the landline's caller ID was my name. A few months ago it began displaying Wireless Caller. Now it's displaying a different name (my son's). I used to be on my son's family plan but [because I rarely use my phone] he moved me to a prepaid plan and got me a new phone. From the start, when I called a landline, my name was displayed... what's changed all of a sudden!?

<< Full names edited to comply with Verizon Wireless Terms of Service >>

Message was edited by: Verizon Moderator

[vzw_customer_support · Accepted solution]

KidmanPE,

I would be happy to explain. With postpaid accounts there is a setting that can be changed to display how you appear on a caller ID. This setting was changed from your name to displaying you as Wireless Caller.

StevenR_VZW
Follow us on Twitter at @VZWSupport

Added:

Caller ID and Caller ID Blocking | Verizon Wireless

[pzjagd1]

More specifically, you can sign in to your my verizon account and go to "change features". You should see a feature to toggle on or off to display your name. It is actually FREE! Why your son's name displays, I have no idea.

[ynggrsshppr91]

Proper name for this is called the Share Name ID