Verizon trade in box

[Jenni122701]

Hi, quick question. I was going to trade my old phone in for credit with VZW, but have decoded not to now. They sent me the box that I was supposed to mail it back in. Do I need to do anything, or just not send it in and not fool with the box they sent? Thanks!

[Ann154]

Did you purchase a new phone in exchange for this trade in deal?

[Jenni122701]

No. I had planned to but didn't.

[sprmankalel]

Be careful that they don't charge you for the trade in.

[vzw_customer_support · Accepted solution]

Great question. You actually do not have to do anything with the shipping materials. Please throw them away if you do not wish to participate in the trade-in program.

TylerK_VZW
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[sarahmfarid]

I did trade in a phone but I can't seem to track my package.  It was dropped off on Monday and still nothing.  How long is the lag usually?

[Weth]

Usually the next day. Did you go to the USPS postal site and type in the tracking code? Did you take a picture of the code on the box for reference?