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Re: I got screwed by the Verizon store and now noone will help! Thanks Verizon.

Miembro

Let's start with this! I have a college degree, have managed two stores with multimillion dollar yearly gross sales. I am also 32 and have been selling phones for T-Mobile, AT&T, Verizon, Sprint, and Nextel. I have spent the last 14 years in retail sales with a specialty in customer service. You can do anything you want if you know how to get it done. If you would have read all the threads here you would have seen that I have gotten it taken care of and now have a new Samsung S III. Sorry, but next time before you try and explain who I am you might want to sound more intelligent so you do not end up sounding like a tool. Better luck on your next reply.

P.S if you are not getting the service with the device you signed a contract to you can and will get out of it. Again dig a little deeper before you reply to a post because some of use want to see what kind of honest answers are given. Good day!

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Re: I got screwed by the Verizon store and now noone will help! Thanks Verizon.

Líder Sénior

Why don't you explain how to do it?  There's something more to the story and it could somewhat be illegal like fraud.

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Re: I got screwed by the Verizon store and now noone will help! Thanks Verizon.

Miembro

So looking over my post no one really wanted to help, but now I should tell you who to talk to. No! It took me weeks to figure out who the right people to talk to at Verizon are. Good luck! If you want to talk to them you find them. Also just because one person can do what others cannot does not make it illegal or fraud. That just means they were willing to work harder than the others to get what they wanted!

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I got screwed by the Verizon store and now noone will help! Thanks Verizon.

Líder Sénior

If you are talking about customer retention they can only do so much or go so far.  They will not always give the same thing as they have given you.

Why can't you just say it?  Why are you hiding it?  Seems more to the story which makes it sound like you are committing fraud of some sort I hope you know. 

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Re: I got screwed by the Verizon store and now noone will help! Thanks Verizon.

Miembro

Ok if it sounds like fraud that is fine, but if it was fraud they would not have given me a prepaid label to send my old phone so they could track it. They would also not have sent me a statement pointing out that my phone has changed, but my plan has stayed the same. If you think it is fraud report me! Why can't I say it? I will not say it because everybody wants something done easily and for them. If you or anyone else has a problem and cannot get it taken care of there is a way.

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Re: I got screwed by the Verizon store and now noone will help! Thanks Verizon.

Líder Sénior

Then explain what did you do to get them to send you a S3.  Why not just say it and say "I guess no one wants my help".  So explain it what you did.

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Re: I got screwed by the Verizon store and now noone will help! Thanks Verizon.

Sr. Member

Tidbits wrote:

Then explain what did you do to get them to send you a S3.  Why not just say it and say "I guess no one wants my help".  So explain it what you did.

  Why did this person go to the original post and change the whole thing? I think it is just someone blowing smoke up the communities ... If it was someone that was really concerned about others, and their problems, they would help others. Note the comment "So looking over my post no one really wanted to help, but now I should tell you who to talk to. No! It took me weeks to figure out who the right people to talk to at Verizon are. Good luck! If you want to talk to them you find them."


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Verizon helped me!

Líder Sénior

That's what I was thinking.  He probably was blowing smoke. 

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Re: I got screwed by the Verizon store and now noone will help! Thanks Verizon.

Sr. Member

$600 for a phone, congrats

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