Verizon ETF and final bill
rmehru
Newbie

I recently switched to TMobile.  I need a copy of my last bill, but am not able to access it online because VerizonWireless does not recognize my mobile number anymore.  If I call, they transfer me around until I get to a point where I need the mobile number, then I get kicked off the line.  The chat people are no help, they tell me to go into a store.  The employees at the retail store are no help, they tell me they are not allowed to print it out.  I need a copy of the last bill (which I already paid in full) so that TMobile will pay for my Early Termination Fees.  Help!  Time is running out!

I have my account number in case someone can help me with it .Please help .

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Re: Verizon ETF and final bill
Ann154
Community Leader
Community Leader

Have you tried to access your MyVerizon account using your username or account number?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Verizon ETF and final bill
rmehru
Newbie

Yes ,of course.Unfortunately ,it is not accessible after the line is

disconnected Smiley Sad

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Re: Verizon ETF and final bill
Ann154
Community Leader
Community Leader

The paper copy of the bill should have been mailed to the address on record for your account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Verizon ETF and final bill
rmehru
Newbie

Yes , I was expecting that .45 days passed and it hasn't reached yet ,So

panicking now .

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Re: Verizon ETF and final bill
andreas_vzw
Verizon Employee

I'm sorry to learn you've made the decision to leave Verizon Wireless, rmehru. I understand this is time sensitive for you, and I want to ensure you receive a copy of your bill. I have sent you a direct message so I can continue assisting you. Please reply to my direct message.

AndreaS_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Verizon ETF and final bill
pherson
Champion - Level 1

Call again.

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