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I recently switched to TMobile. I need a copy of my last bill, but am not able to access it online because VerizonWireless does not recognize my mobile number anymore. If I call, they transfer me around until I get to a point where I need the mobile number, then I get kicked off the line. The chat people are no help, they tell me to go into a store. The employees at the retail store are no help, they tell me they are not allowed to print it out. I need a copy of the last bill (which I already paid in full) so that TMobile will pay for my Early Termination Fees. Help! Time is running out!
I have my account number in case someone can help me with it .Please help .
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Have you tried to access your MyVerizon account using your username or account number?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Yes ,of course.Unfortunately ,it is not accessible after the line is
disconnected
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The paper copy of the bill should have been mailed to the address on record for your account.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Yes , I was expecting that .45 days passed and it hasn't reached yet ,So
panicking now .
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I'm sorry to learn you've made the decision to leave Verizon Wireless, rmehru. I understand this is time sensitive for you, and I want to ensure you receive a copy of your bill. I have sent you a direct message so I can continue assisting you. Please reply to my direct message.
AndreaS_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Call again.