The issue is my iphone didn't have an upgrade till next year but another phone on my line did so I transferred it but Im unsure if the transferred upgrade went through. I'm not sure if thats the reason why its pending but thats my guess, what should I do?
Call Customer Service and check on the status.
Customer Service
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm
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