Upgrade my device?"
jmm0874
Newbie

I currently have the Samsung Galaxy S3 and want to upgrade to the S4, but I'm not eligible until June 2015!  Or, I can upgrade now at FULL PRICE?,  Excuse me?  Why am I not able to upgrade now and just extend my contract for additional time?  This can't be right - who in their right mind is going to pay over $600 for a phone?

If this is true, then I'm switching to Tmobile - they will even buy your contract if necessary and I can get a S4 free with unlimited data.  So, what's the deal?  I'd really not like to switch carriers, but if this is true - I am outta here after 12 dedicated years as an excellent customer!

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Re: Upgrade my device?"
HappyHelper
Specialist - Level 1

First off, as a 12 year customer you should be familiar with the upgrade process in that you have to fullfil one contract before they let you agree to a new one. Second, you should research that "free" phone T-Mobile is offering. Something tells me you'll be paying for it monthly. Smiley Happy

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Re: Upgrade my device?"
ponyruns
Contributor - Level 3

Currently if your last upgrade occurred 11/13/2013 or before which is true in your case. You can upgrade via the Verizon Edge program until March 31, 2014.  On the Edge program Verizon ask you to pay the sales tax if applicable on the full retail cost of your phone up front.  Then they divide the retail cost of you phone into 24 monthly installments (which pays for the phone over two years). Then in addition to that monthly installment, you pay either $20 or $30 for your monthly smartphone line access (depends on your data package) + the cost of your data package.  So for example if you wanted the iPhone 4s then upfront you would pay the sales tax on $450 (cost of the phone) + first months installment $18.97 (no upgrade fee on Edge).

Then after that if you have the 10GB plan or more your monthly pretax/surcharge bill would be as follows

monthly installment for phone = $18.74 +

Smartphone access charge = $20 +

Data access fee = $100

Total = $138.74 + taxes and fees

If you have less than 10GB then the cost would be a bit different

monthly installment for phone = $18.74 +

Smartphone access charge = $30 +

Data access fee = enter the cost of your current or desired data package

I assume but do not know for certain that when your phone is paid off after two years your smartphone access will remain $30 per month but that is not clear on the website. Hope this is helpful

Cheers!!

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Re: Upgrade my device?"
ponyruns
Contributor - Level 3

Since you want the S4 then the monthly installment would be $25.22 per month..... Sorry should have done example with the phone you want but I forgot you mention the exact phone!

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