Unauthorized charges
Shannn485
Newbie

I just noticed two charges deducted from my checking account both to Verizon wireless and I do not have a Verizon account nor did I authorize them. I need to know how I can get my money back!! 

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Re: Unauthorized charges
rcschnoor
Legend

First thing you should do is to contact your bank and see if there is anything they can do.

You can also initiate a fraud claim at the following:

https://www.verizonwireless.com/fraud/

You can also contact the Verizon Wireless fraud team:

https://www.verizonwireless.com/fraud/customer-fraud-submit.action

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Re: Unauthorized charges
vzw_customer_support
Customer Service Rep

Shaunnn485, we are here for you to help in any way possible with the charge on your account. Please send us a Private Note for better assistance. JoseL_VZW

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Re: Unauthorized charges
BARBSKIB
Enthusiast - Level 1

I have a charge on my account I did not  authorize