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Trade-in promo code?

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I initiated the trade-in program, got phone(s) appraised. There is a box for a promo code. Does anyone have any idea what this is?

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Re: I initiated the trade-in program, got phone(s) appraised. There is a box for a promo code. Does anyone have any idea what this is?

Asistencia al cliente

Hi cordelia921!

The trade-in program is very handy, if you want to make some money for a device you are no longer using. The promo code box is there if the trade is qualified for a promotion. If you do qualify, you would have been provided with the code. Please check the paperwork for a promo code. If one isn't listed, then you did not qualify for the promo.

Hope this helps!

Christina B
VZW Support
Follow us on Twitter @VZWSupport

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Re: I initiated the trade-in program, got phone(s) appraised. There is a box for a promo code. Does anyone have any idea what this is?

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When/where would we get our promo code?

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Re: I initiated the trade-in program, got phone(s) appraised. There is a box for a promo code. Does anyone have any idea what this is?

Asistencia al cliente

@Neff_Family

That is a great question!  If you submitted the online Trade-In or Recycle Program form, you will receive an email with the Submission ID/confirmation number to complete the trade process.  If you need further assistance, call Verizon Device Recycling Program customer support at 877-247-3846.


AnthonyTa_VZW
Please follow us on Twitter @VZWSupport

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