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Terrible service in my neighborhood... what can be done?

Miembro

For whatever reason, my entire neighborhood is in a dead zone... almost anywhere you walk outside only gets ~2 bars.  I contacted Verizon to see if something could be done... and the representative said they would send someone out to confirm the issue, but then i never heard back.

Anyone know what I can do to get Verizon to do something about this?  Or do I just need to find a better provider?

Gracias,

Matt

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Re: Terrible service in my neighborhood... what can be done?

Miembro

Call tech support, they're the ones that would send a rep to check coverage. If the entire area is having issues or if it's lenient toward one spot of the neighborhood, they'll push a ticket. Otherwise they may recommend a network extender which essentially mimics your outdoor coverage and brings it inside, which will likely not be of much help to you 😕

See that they put a ticket in for you and get the reference number, just in case. That way you'll always have a sure way to track it (through them), even if it somehow gets closed.

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