Terrible customer service
Jonellem
Newbie

Has anyone left Verizon for Sprint.  I am in the process of going to Sprint due to the poor customer service and lack of knowledge by their own employees.  I am interested in seeing how much better Sprint is because I know it can not be worse!

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Re: Terrible customer service
MiiHere
Champion - Level 3

Customer service might be better at Sprint; check out their forums, but phone coverage will not be. Verizon is terrible about having accurate information across the board, but they have the largest service coverage area.

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Re: Terrible customer service
vzw_customer_support
Customer Service Rep

I am deeply saddened to hear that you are leaving our family. Please keep in mind that Sprint has a 14 day worry free guarentee and we would love to have you back. Please know that we do value you and do not want to see you go.


AllisonC_VZW Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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