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System upgrade - phone and texting no network connection

Miembro

Samsung Galaxy s6. Installed latest system update this morning. Apps are working, but phone and text can't connect to network.

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Re: System upgrade - phone and texting no network connection

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BuilderGuy24,


Sorry to hear about your device not working after the update. That's definitely not the desired result! Let's see if we can get your phone going again. We want you to enjoy your service. Have you had an opportunity to try powering the phone off for a couple minutes and then back on? Do you show any signal up at the top of the phone before you attemt the call or a message?


EricW_VZW


Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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