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Suggestion to Verizon for International Calling


My husband is from Ghana.  He just arrived early October 2019.  My first bill I received after he was added to my plan was over $500.  Shocked me.  Had to tell him not to be calling direct.  So I asked if there was an international calling plan for unlimited calls to Ghana, but unfortunately not.  Best plan is $5/mo and 0.42/min.  Don't want to have to pay a per minute charge, but it would be ok if I could limit the minutes/mo like Verizon has with Data protection so don't go over monthly data amounts.

My suggestion to Verizon is to work on a call plan for international calling so the customer can limit the number of minutes allowable or cost for international calls.  Can't use anymore bill surprises.


Re: Suggestion to Verizon for International Calling

Asistencia al cliente

We appreciate your feedback, brianks34. We are always looking to add to our service options and this sounds like a great idea! I have submitted feedback so that this is looked into.