cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:
Highlighted

Stolen phone overseas

Miembro

So I'm in New Zealand for vacation and..

My US phone was stolen. I suspended my phone but is there a way to email support or a way to let them know that it was stolen? I'm hoping that Verizon would be able to confiscate the phone to whomever tries to activate it. The phone itself isn't too important to me but the pictures on there (from my vacation) are priceless. If they confiscate it, would a phone company be able to get the physical phone to me?

cheers,

isaac

Labels (1)
0 Likes
Highlighted

Re: Stolen phone overseas

Miembro

I tried the live chat but that doesn't work (grey boxes). i can't call out because I don't have a phone (i borrowed one and was put on hold for 15 minutes...oops).

0 Likes
Highlighted

Re: Stolen phone overseas

Community Manager
Community Manager

What a terrible occurence during your vacation, isaacboye.
The good news is that you have suspended it which means nobody else will be able to activate it. We are not able to step in to confiscate the phone if someone tries to activate it.
Did you happen to have the pictures sync to the Verizon Cloud to be retrieved later?
http://vz.to/103EV5J


TamaraH_VZW
Follow us on Twitter @VZWSupport

0 Likes