I just switched to Verizon less than 2 weeks ago. I’m on the gounlimited plan. I am completely aware that I don’t have “premium“ data with my plan, but what is an acceptable speed during congestion? I can’t get speed over .5mbps at any time of the day, and unless I’m at home on my WiFi, I can’t check emails, view any webpages, download pics through texts, download apps, Or anything that requires data.
I need to know what my options are because I don’t think I should have to pay more in order to make my data “usable” when it’s needed. I still have a few days before my 14 days is up, and unless something changes, I’ll be forced to cancel. Any help would be Appreciated. Gracias
Erin2424, we want to make sure you always have the best possible data speeds at all times. A private message has been sent to assist you further.
Sean_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!