I have a Verizon tower 2 miles from my house and I can't even make a phone call when sitting in my basement living room anymore never had the problem a couple of years ago. There service is garbage.
We are here to help. What ZIP Code are you located in?
LauraL_VZW
Happening in NE Ohio too. My phone works great on WiFi, but I never have more then one bar on Verizon's network. It's not my phone, it's your terrible service. I've been with Verizon for over a decade and have not had service the last 2 years, and I haven't had any decent customer service for even longer. I cannot wait until my contract ends and I can leave.
Stacien,
We value your loyalty and certainly wouldn't want you to go anywhere else. I know how important it is to get world-class service you can rely on. That's a big deal to me too. We're glad to help. What issues do you have when trying to use your phone? What issues with customer service have you had? What are the zip code and nearest cross streets to where you are having service issues? Please share details so we can fully assist you.
AndrewT_VZW
Start a new topic or ask questions in the open forum.
