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72110 area code, random 4g signal dropout to 3g and then to no signal then back to 4g all while my phone is still and in a location that I usually have a strong signal. Within 2 miles of a supposed Verizon tower that was completed almost 2 years ago and has never been turned on.
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We'd always want to know if you're having some sort of signal trouble. As the zip code you shared covers a large area, including an airport in the area, what is the nearest intersection and city where this is happening? How far from the area do you need to go before your signal improves? You also mentioned a cell tower that is 2 miles away. Where are you seeing that this is a Verizon cell tower? How do you know that it is not turned on?
RussellM_VZW
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Sorry for the length of this but this is easiest way to lay this out. This is within the city limits of Morrilton, AR. According to antennasearch.com there is a tower located on Carruther's Hill. As far as I can tell this is the main tower for Morrilton.
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This is just to the south of Morrilton, you have this tower that is so close that I should be getting a full signal, that as far as I can tell has never been turned on.
Registration #: 1296390 Latitude: 35.1038 Longitude: -92.7696 Structure Type: NA Status: Constructed Date Constructed: 09/29/2017 Ground Elev: 358.0 feet Height Of Structure: 194.9 feet Overall Height: 557.8 feet Structure Address: 27 Municipal Drive
Oppelo, AR- HistoryPurpose Status Date Addnl Info
There is also a tower located just north of Morrilton that when I talked to Verizon's tech support doesn't show in their system.Amendment Granted 07/14/2015 --- Adm Update Granted 01/04/2016 --- Owner Change Granted 02/23/2016 Owner Alltel Communications, LLC Rep Verizon Wireless Adm Update Granted 03/07/2017 --- Constructed Granted 10/02/2017 --- Owner Change Granted 02/05/2019 Rep Alltel Corporation Owner Alltel Corporation - Ownership Info
Licensee Contact Company: Verizon Wireless Contact: Licensing Manager Phone: (770)797-1070 Email: [email address removed per the Verizon Terms of Service] Address: 5055 North Point Pkwy, NP2NE Network Engineering
Alpharetta, GA, 30022Licensee Company: Verizon Wireless (VAW) LLC Contact: Not Recorded Phone: (770)797-1070 Email: [email address removed per the Verizon Terms of Service] Attn: Licensing Manager Address: 5055 North Point Pkwy, NP2NE Network Engineering
Alpharetta, GA, 30022 - Transmitter Characteristics
Service Type: Microwave Call Sign: WRAT918 Latitude: 35.2233 Longitude: -92.6840 Structure Type: NA Status: Unknown Date Constructed: NA Ground Elev: 440.0 feet Height Of Structure: 250.0 feet Overall Height: 259.9 feet Structure Address: Ridge Road \ CECIL ROAD
MORRILTON, AR - Transmitter Frequencies
Emmitter Class Freq(Num) Freq(Mhz) Power(Output) Power(Radiated) 1 FXO 1 10,795. NA NA 2 10,875. NA NA
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I appreciate your time and patience with us as we want to see you have the best network experience. I would love to run further diagnostics and review your network records. I have sent a Private Note and will look forward to your reply.YaleK_VZW