I am so sick and tired of dealing with Verizon. After getting scammed by something that Verizon knew about and did not tell ANY customers about it until it happened to them, I am still dealing with this mess. Now Verizon says that WE owe the rest of the bill and it is $200 more than my bill is supposed to be! Not to mention, that I have called and called and called and have been told I would be called back. Neither fraud nor the customer service rep who told me she would call has called us back. I am really tired of begging Verizon to correct our bill that they have messed up in the first place. Verizon: YOU will never call us back, YOU are blaming us for late charges when you told us NOT to pay the bill until we heard back. I am so sick of Verizon I am thinking of switching to a phone company that has good customer service and actually helps you in the store instead of saying we have to call corporate. I need answers immediately Verizon, because you are already sending us messages saying pay our bill now and basically your reps are just trying to say that I am wrong and they are right. The one I talked to Saturday kept talking over me and interrupting me. I am just so tired of dealing with this for the past 2 months. Fix this now Verizon!!!!!!!!!