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Service outage?

shinycard255
Miembro

Is there a service outage in my area?  I've been without service since this morning.  Had no issues last night.

60544 is my zip.

Weird thing is that my wife on the plan has service but I don't...

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Re: Service outage?

Ann154
Expert

Reboot the phone? Reseat the SIM card? Try your SIM card in your wife's phone? Or your wife's SIM card in your phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Service outage?

shinycard255
Miembro

iPhone here...

Things I have tried with no luck:

• Rebooting

• Hard reboot (home and side button together)

• Turning airplane mode on and off

• Taking SIM card out and in

• Turning Cellular Data off and on
I won't be able to try my wife's SIM card until this evening when she gets home from work.  It constantly just shows "Searching..." in the top left corner of the screen where I would normally have my connection status.
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Re: Service outage?

Community Manager
Community Manager

No service is no good shinycard255. We want to ensure we get your phone back up and running. Thanks for all your efforts so far. Are you still experiencing issues with your service? Have you tried a reset of your network settings? Click here for steps: http://spr.ly/65838n1vB.

NicoleB_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Service outage?

shinycard255
Miembro

Hey Nicole,

Just tried resetting my Network Settings and am still having the same issue.

I'm also not the only one having this issue... it is nationwide. 

http://downdetector.com/status/verizon#comment-3171389663

http://downdetector.com/status/verizon#comment-3171389663Any other help you can provide me?

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Re: Service outage?

shinycard255
Miembro

Any help, NicoleB_VZW?  This issue is still happening...

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Re: Service outage?

Community Manager
Community Manager

Shinycard255, we certainly want to make sure your device is in top notch form. I did double check the area and everything is looking good. What happens exactly when you try to use your phone; do you get any kind of error message or code?


ShirazP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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