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Service at home is non-existent


I just recently moved to Concrete WA. I was a straight talk customer up until about a week ago. I switched to Verizon because I was told by a Verizon rep that Verizon cell service is the top #1 service in Concrete. My son stayed with Straight talk. Well low and behold he has 4G service at out new house and I'm left with no service, if I'm VERY lucky and roam the property I can find 3G then it goes to 1X and back to no service. 

Is there anything that can be done to help me get better service (or service period) at home? I have a Verizon Samsung Galaxy S8+. Please someone help!


Re: Service at home is non-existent

Asistencia al cliente

I'm terribly sorry to hear that you're having problems with your data connections after you switched to us. We'd never want you to regret the change. Let's get you the connections that you deserve.

What zip code are you in currently, and what are the closest street intersections to your location? Does your service improve outside or elsewhere?