SMS Error
cerii
Newbie

Is anyone else experiencing sms error issues while trying to send?

Labels (1)
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Re: SMS Error
Ann154
Community Leader
Community Leader

Which phone do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: SMS Error
tiachery
Newbie

I am trying to send some texts to my email. I have unlimited texting. There is one text I keep getting SMS Error Network problems. The details are Cause code:1 Error class: 3. What is that?

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Re: SMS Error
vzw_customer_support
Customer Service Rep

Hey there tiachery! I've sent more than a few text-to-email messages in my day, so I know how useful the feature can be! You may be seeing that error because of how the address is typed in the message. Example: When sending text-to-email, you may be tempted to put an 11 digit number like 18155551212@vtext.com or such. Notice that there's a 1 in front? That doesn't need to be there! Instead, try 8155551212@vtext.com and see if that goes through! And please let me know how it goes. Thanks!


Dion_VZW
Please follow us on twitter @VZWSupport

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Re: SMS Error
tiachery
Newbie

Hi Dion, Thanks for replying. I was actually typing in the email address. I had about ten messages I had to forward and all but that one would go thru. I finally was able to get it sent by selecting "share" and choosing the yahoo email option. I didn't know that was an option, I had been forwarding them all.

Thank you for your help! I can try that next time.

Cheryl

 

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