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I've been experiencing horrible data service for a 3/4 mile radius around a Costco Store at the address above. It's been happening for at least 5 weeks. I was in the parking lot today at Costco & data speeds were 1/10th of 1mbps speeds!!! I Could not upload a picture till I drove away and pinged a different tower. Can you guys have a technician trouble shoot the area and fix it?
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Thank you for all of the details, HelicopterKen. It is important to us that we examine the coverage area closer and improve this signal.
Can you please provide us with a zip code for the affected area? What is the make/model of the phone? Is anyone else also having the same trouble in the area?
SteveR_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!