cancelar
Mostrar resultados para
Busca en su lugar
Quieres decir:
Highlighted

SIM Card Problem

Miembro

I received my iPhone 5s in the mail today and as I was doing the setup it said that there is no SIM card and won't let me continue until one is placed in the phone. However, the customer receipt says that a pre-installed SIM card is included. Also, the SIM card tray won't open. ¿Me ayudan?

0 Me gusta
Highlighted

Re: SIM Card Problem

Community Manager
Community Manager

Hello Smebner711! Congrats on your new iPhone 5s! That's a great phone! Here's a helpful link w/ instructions how to remove the sim card try to confirm a sim card is indeed inserted in the phone: http://spr.ly/6581BEpmf If you use the end of a paperclip and insert it gently into the sim card slot (little circle), and press gently till it ejects. Keep us posted, thanks!


KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Me gusta
Covid19