I am beyond annoyed at this point .... I paid an Extra $100 for applecare and I pay pay for insurance. Well today I had to get a new phone due to my Phone 5 saying no sim ..... about 5-6 times daily which the only way to get rid of was to restart the device. SO after troubleshooting the phone for 30 mins they gave me a new one, I waited another 30 minutes while they activated it only to be told activation servers are down keep trying. 3 hours later I went back with the phone still not activating they said the same thing. They said it would be up and running in 20 minutes. SO here I sit 6 and a half hours later still with no service. Calling customer service 3 x was absolutely terrible ..... with them asking me to turn the phone off and on and to try again. After doing that 50+ times that is not the problem. Firstly has anyone had this problem?
The incompetence is astounding ... after talking to a customer service rep and telling them its now been 7 hours waiting to activate I was told to be patient ....he has seen it take up to 20 minutes.
The system may be down and perhaps you are not the only one.
Be patient, it can take up to 5 minutes.
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