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Restocking fees another way to make money
dmpernice
Enthusiast - Level 1
‎10-08-2014 12:47 PM

I went to activate a phone last night at a Verizon store. I was told that they could  give me a lower cost plan and a free tablet.  They asked me to sign on a tablet without showing me details. They didn't say that the tablet was another  phone line.  Regardless, I returned the tablet which I barely powered up this afternoon.

Cost me $70 for a restocking fee, which means what, that someone needs to put it back on the shelf? Verizon doesn't realize that they will lose a customer in 6 months when my contract is up.

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Re: Restocking fees another way to make money
ynggrsshppr91
Specialist - Level 2
‎10-08-2014 12:50 PM

You opened the device and used it, it's now a used device. You don't take back a car after buying it at the dealership and pay nothing

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Re: Restocking fees another way to make money
dmpernice
Enthusiast - Level 1
‎10-08-2014 01:10 PM

Big difference in taking back a car vs. something you have in original packaging untouched.  I guess you've never returned anything.

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Re: Restocking fees another way to make money
ynggrsshppr91
Specialist - Level 2
‎10-08-2014 01:13 PM

I have returned lots of things. Usually things I buy I make sure if I don't want it will not cost me a dime to return.

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Re: Restocking fees another way to make money
Tidbits
Legend
‎10-08-2014 01:56 PM

The original packaging wasn't untouched. You powered it on so it was touched. If it went untouched the deals would be in place.

Move to Hawaii if you Sony like restocking fees. We're one of the few stated that prohibit these fees.

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Re: Restocking fees another way to make money
Not applicable
‎10-08-2014 04:06 PM

ynggrsshppr91 wrote:

You opened the device and used it, it's now a used device. You don't take back a car after buying it at the dealership and pay nothing

You do under the Lemon Law Smiley Happy

I just recently was informed that my new car is technically a lemon.

The offering is a Vehicle Swap, a buy back, or a very very extended warranty.

The dealership wanted one more crack at fixing the issue. I can say it was fixed by a technician from Chrysler main office.

Maybe they should have a law like that for tablets and other devices?

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Re: Restocking fees another way to make money
Tidbits
Legend
‎10-08-2014 04:24 PM

Lemon law applies if the said item is faulty not used.

Him simply turning it on then off doesn't constitute lemon law material.

Some dealerships have a "cooling off period" usually 24-72 hours of purchase. However there is often a fee to do so to cover the depreciation. Since they can't sell it as new legally.

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Re: Restocking fees another way to make money
Not applicable
‎10-08-2014 04:43 PM

Yeah I was referring to apples against oranges. Just making a joke.

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